Privacy Policy

At Vibes Lanka, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you make a booking or create an account, we may collect personal details such as your name, email address, phone number, address, payment information, and identification details (e.g., passport numbers).
• Non-Personal Information: This includes data such as IP addresses, browser types, referring pages, and information about user interactions with our website (e.g., page views, time spent on pages).
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve website functionality, tailor user experience, and understand usage patterns. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use your information to:

• Process Bookings and Payments: To reserve travel services, confirm bookings, and process transactions.
• Improve Our Services: To personalize user experience, develop new features, and enhance site performance.
• Communicate with You: To send booking confirmations, notifications, updates, or marketing messages if you have opted to receive them.
• Compliance and Security: To comply with legal obligations, prevent fraud, and protect the security of our website and users.

3. Disclosure of Your Information

We may share your personal information with:

• Service Providers: Information is shared with third-party providers (hotels, tour operators, transportation services) to facilitate bookings. Each provider’s use of your information is subject to their own privacy policies.
• Legal Obligations: We may disclose your information if required by law or in response to valid legal processes, such as court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before sharing your information.

5. Data Security

We implement industry-standard measures to protect your personal information. However, no online transmission or storage method is completely secure. We strive to protect your information but cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your personal data deleted, please contact us, and we will respond promptly, subject to any legal requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and Update Your Information: Review, modify, or update your personal information stored with us.
• Request Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-Out of Marketing: Unsubscribe from marketing communications by following the instructions provided in our emails or contacting us directly.

8. International Transfers

Your information may be transferred and stored outside of your country, including countries that may have different data protection laws. We take measures to ensure that any transferred data is treated securely.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

10. Contact Us

For any queries regarding these Terms and Conditions, please contact us.